Vision
To be the Centre of excellence for Alternative Dispute Resolution in Bhutan and beyond.
Mission
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Enhance trust and confidence in the alternative dispute resolution system as an efficient and effective method of dispute resolution.
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Empower parties to actively involve in the dispute resolution process.
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Achieve efficiency in fair determination of dispute.
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Promote harmony and unity in the common purpose of peace and progress.
2. Core values and principles:
- Confidentiality: Confidentiality of the parties, process and the outcome of the dispute resolution.
- Community vitality: Promote and encourage ADR as a sustainable method of dispute resolution.
- Efficiency: Timely resolution of dispute to mitigate cost and the mental stress association with formal litigation.
- Flexibility: Provide a range of dispute resolution methods, such as mediation, arbitration, negotiation, and conciliation, to suit the needs of each case.
- Fairness and Impartiality: Ensure that all proceedings are conducted impartially and parties are treated fairly.
- Innovation: Continuously improve and innovate ADR processes and techniques to better serve the evolving technicalities of the disputes.
- Neutral: Provide a conducive environment that fosters dialogue and mutual respect.
- Professionalism and Expertise: Expert and professional arbitrators, mediators and legal experts, to ensure high-quality resolution services.
